1: GENERAL
All goods and services are sold subject to the following Sierra C P Engineering Limited (hereinafter referred to as ‘the Company’) General Conditions of Sale. Any modifications or deviations must be agreed in writing.
2: VALIDITY OF QUOTATIONS
All quotations are tendered without commitment, are subject to withdrawal or variation at any time until acceptance of order and are valid for 30 days from date of issue 1unless otherwise specified. Typographic and clerical errors contained within any documents are subject to correction. All prices quoted exclude VAT. Local duties or taxes are not included unless stated.
3: VARIATIONS
All quotations are subject to alteration in accordance with variations which may take place in currency, wage or material rates. Our standard colours will be used unless agreed otherwise in writing prior to order; any subsequent changes will be charged extra and may cause a delay in delivery.
4: ORDERS
No contract shall be formed until the Company has provided written acceptance of the order. Official order acknowledgement and acceptance is conditional on receipt of a written order from the Customer. All verbal orders must be confirmed, by the Customer, in writing within five (5) working days. Work will not commence until this has been received and accepted by the Company. Specifications will be as the quotation unless agreed in writing by both parties. Any subsequent changes after order will be charged extra and may cause a delay in delivery. We reserve the right to sub-contract any part of this order at our discretion subject to obtaining the written consent of the Customer, not to be unreasonably declined. Any additional, inconsistent or different terms and conditions contained in the Customers purchase order or other documents submitted by the Customer to the company at any time, whether before or after the date hereof, are hereby expressly rejected by the Company. The Customer acknowledges that, notwithstanding anything to the contrary contained in its purchase order or other documents, receipt and acceptance by the Customer shall constitute acceptance by the Customer of these terms and conditions.
5: PAYMENT TERMS
Invoiced as per the offer and payable in GBP within STRICTLY 30 DAYS from date of issue, except in cases of any special discount allowed and confirmed in writing by the Company. Purchasers not satisfying credit conditions will be subject to Proforma or documentary credit arrangements. Where Customer cannot accept delivery, payment on delivery will be made when the goods are ready for delivery. Late payments will subject to additional costs and interest of 2% above the bank of England base rate per month calculated on a daily basis for outstanding invoice value. For any projects with delays of over 6 months outside of our control, The Company reserve the right to charge to cover our annual rate increases. The Company also reserve the right to invoice the full amount if we aren’t able to complete due to situations outside of our control. All The Company CADET systems are shipped with a limited time software licence. This will be upgraded to a full licence once all payment terms have been met. Any delays receiving payment may result in the software being locked until contractual obligations are met.
6: DRAWINGS ETC
All descriptive and Forward Specifications, Drawings and other particulars submitted with our Tender are approximate only and the descriptions and illustrations contained in our advertisement matter are intended merely to present a general idea of the goods described herein, and none of these shall form part of a contract. Where the Company holds Customer supplied standards, it is Customer’s responsibility to ensure that the Company has in its possession the latest issue at the time of contract placement. Contract specific certified drawings can be supplied on request after order. Where drawings are submitted
for approval, the Company will be entitled to assume that they have been approved unless notified by the Customer within 14 days from submission. Any delay by the Customer in providing decisions of any nature will automatically extend the delivery period and may be subject to delay charges at the discretion of the Company.
7: DELIVERY
Our standard delivery terms are ex-works unless specifically specified in the quotation. All risk transfers to the purchaser at the point that the Company meets its delivery requirements. Delivery dates are an estimate given in good faith without guarantee or penalty and are not binding. In the case of strikes, combination of workmen, accidents, war, civil disturbance, Force Majeure, or other circumstances, causing partial stoppage of the production or transport facilities of the works from where the goods may come, deliveries may be suspended without affecting the contract. The time of any such suspension
to be added to the time of the original contract. Partial shipments will be permitted. If after 14 days of advising that the goods are ready for despatch, we do not receive forwarding instructions the Customer shall take delivery or arrange storage. If these arrangements are not made, we shall be entitled to store the goods at a place of our choice on the Customer’s behalf and all reasonable charges for storage, insurance, demurrage shall be payable by the Customer. Unless otherwise specified the Customer will be responsible for offloading and initial positioning of equipment.
8: DAMAGE IN TRANSIT
Goods delivered short or damaged are to be signed for to that effect on the Consignment / Delivery note and immediate notification given to our Head Office. Providing the Company is at fault and notification is received within 3 days of delivery, the Company will repair or replace Free of Charge. The Company shall not be under any obligation to replace (though they may do so at their option) goods destroyed, damaged, sunk in transit or detained by the Monarchs Enemies, or (in the case where goods are obtained by the Company from works abroad) for the total or partial suspension of deliveries which may be occasioned by the circumstances attributable to war, nor shall the Company be responsible for any damage caused to the purchaser by the non-delivery of any such goods.
9: PACKING / CARRIAGE / DELIVERY
Unless otherwise stated goods supplied requiring packaging, carriage or delivery will have this charged as an addition to the contract value.
10: INSTALLATION AND ACCEPTANCE
Where installation or Erections form part of the Quotation or Contract, the Site where the installation or erection is to take place shall be level and clear with reasonable access and that any permissions, Factory Services and Facilities shall be readily available during our work on site. The Company will define site acceptance tests where a contract includes work on site. Meeting acceptance test criteria will constitute completion of the contract. If a Customer cannot undertake this acceptance test for any reason, then, the contract will be deemed to be completed eight weeks after delivery. Any site activities within this proposal are based on access to machinery being made available during normally accepted working times unless specified otherwise. If this is not possible, and the work has to be completed outside these normally accepted hours then we reserve the right to make an additional charge. The Company reserve the right to charge for any time lost onsite due to issues outside of our control.
11: GUARANTEE
Goods manufactured and supplied are guaranteed to meet and maintain their performance for a period of twelve months from the date of delivery or commissioning when included. Where the Customer cannot accept delivery, or delays commissioning activities, the goods are guaranteed for 15 months from actual delivery or when the goods were ready for dispatch. The Company’s liability is limited to the replacement or rectification of the faulty goods up to the value of those goods. Goods to be repaired may be returned to the Company or its agents or repaired at Customer’s site at the Company’s discretion. We are unable to accept any contingent liability for subsequent labour, expenditure or loss. Should any claim arise under this Guarantee, please quote your Order Reference Number. We cannot under any circumstances accept charges from Customers who rectify faulty parts supplied by us in their own works, without prior agreement confirmed by us in writing by a director of the Company. It is the Customers obligation to report any suspected defects as soon as possible after discovery. Support service will be provided as soon as practicable to work with the Customers personnel to remedy a suspected defect. If a service person is is required to visit the customers site, a purchase order from the Customer to the Company will be required to cover the cost of such service call in the event that the item serviced is not covered by the applicable warranty. Any third party products sold by the Company may carry their own warranties and The Company shall pass through to Customer any and all such warranties to the fullest extent. Exercise of such warranty shall be directly between The Company and the third party provider.
12: CANCELLATIONS
Orders may be cancelled by the Customer within 30 days of order acknowledgement, notification to be in writing. A firm cancellation charge of 10% of contract value will be charged by the Company. The Company will also be entitled to claim any additional project costs incurred in that period that can be proven to the Customer. In the event of the suspension of any work by the Customer, instructions or lack of instructions, the Company reserve the right
to charge any extra expenses thereby incurred by the Company. The Company reserves the right to cancel the contract, in whole or part, or delay delivery, if the Customer fails to make payments by the due dates or becomes bankrupt or insolvent.
13: ASSUMPTIONS
Unless specifically specified otherwise in the quotation, The Company have made the following assumptions.
I. Unless specifically specified an internet connection is required on all sites to ensure remote access for support from the team at the Company. If no access is available this may cause delays outside of The Company’s control and the Company reserve the right to charge for and any additional time required.
II. Adequate site parking is available. Should time be lost due to difficult site access The Company reserve the right to charge for any non-productive time.
III. Any cancellations or delays outside of The Company’s control are communicated in a timely manner. The Company reserve the right to charge for any cancellations with less than 3 working days notice.
14: RESERVATION OF TITLE
Until full payment has been received by the Company for aspects whatsoever supplied (and all services) at any time by the Company to the Customer:
I. Property in the goods shall remain in the Company. The Customer will store the goods separately from other goods and will mark or identify them as property of the Company until title passes to the Customer.
II. Subject to (III) and (IV) below, the Customer shall be at liberty to sell the goods and the new products referred to in (I) above, in the ordinary course of business on the basis that the proceeds of sale shall belong to the Company to whom the Customer shall account;
III. The Company may at any time revoke the Customer’s power of sale by notice to the Customer, if the Customer is in default in the payment of any sum whatsoever due to the Company (whether in respect of the goods or any other goods supplied) or services rendered at any time by the Company to the Customer or for any other reason whatsoever (or if the Company has bona fide doubts as to the solvency of the Customer);
IV. The Customer’s power of sale shall automatically cease if a Receiver is appointed over any of the assets, or the undertaking of the Customer or a winding up order is made against the Customer, or the Customer goes into voluntary liquidation (otherwise than for the purpose of reconstruction or amalgamation) or cause a meeting of or makes any arrangement or composition with creditors or commits any act of bankruptcy or allows execution to be levied against its or his goods;
V. Upon determination of the Customer’s power of sale under (III) or (IV) above, the Customer shall place the goods and the new products at the disposal of the Company who shall be entitled, using methods as are reasonably necessary, to enter upon any premises of the Customer for the purpose of removing such goods and new products and to remove such goods and new products from the premises (including severance from the realty where necessary).
15: APPLICABLE LAW AND DISPUTE
The contract will be subject to English Law and jurisdiction. No performance, warranty or retention bonds will be accepted unless specifically agreed in the contract. Consequential loss claims are specifically excluded. Any dispute arising will be settled under the rules Conciliation and Arbitration of the International Chambers of Commerce.
16: INTELLECTUAL RIGHTS
We will indemnify the Customer against any claim for infringement of intellectual property right including patents, in force at the date of the contract provided that this infringement is not due to the Company following a design or instruction from the Customer, or is used in association with other material not supplied by us. The Company retains all copyrights, patents and the right of legal protection of registered designs in its drawings, diagrams, software, documents and equipment. Any supporting information supplied with quotations or forwarded to the Customer are for personal use only. They may neither be copied in whole or part nor made accessible to third parties without the express written consent from the Company. Any software supplied shall not form part of the contract but the Customer will be licensed to use the software only in connection with the good supplied. The software licence may not be transferred to a third party without the Company’s consent, irrespective of the sale of any associated hardware to the third party.
17: LIMITATION OF LIABILITY
In no event shall the Company be liable for special, indirect, incidental or consequential damages, whether in contract, tort, negligence, strict liability or otherwise, including without limitation damages for injury to person or property, lost profits or revenue, lost sales or loss arising from or pertaining to the use of any Products. The Companys sole and exclusive remedy against the Company and its distributors or sales representatives shall be the repair or replacement of defective parts as provided herein. The Companys liability on any claim, whether in contracts, tort, negligence, strict liability or otherwise, for any loss or damage arising out of or in connection with the Customers order, shall in no case exceed the purchase price of the Products actually paid to the Company by the Customer.